Danhiel Hello Manaori77 On what site did you buy this ticket? You could take a picture of this ticket and post it in this community, but hide any personal informations, your name, date of birth, ticket-ID/PNR and QR code. Kind Regards Danhiel
Krist No. You cannot import tickets you bought somewhere else in to your SBB account. There is also no need to do so.
Manaori77 Krist There seems to be an error with the ticket purchased from outside. Therefore, I want to make sure that the issued ticket is valid. Is there any way?
RolandP Hello Manaori77 The only way to verify the authenticity of your ticket is by calling SBB, and to verify with them: +41 51 225 78 56 (24/7, waiting times may occur). Kind regards, Roland
RolandP Hello Manaori77 Sure, you can talk in English… Just as you do with us. Would you consider it a safe procedure if one sends an e-mail with a ticket asking whether the ticket is valid? In these days with cyber crime you should understand that certain security questions will be asked before a ticket is being checked. And this can only be done by calling. Kind regards, Roland