Is it possible to exchange annual seven25 to Night GA after June 1?

Xinyan · 2023-03-29T10:59:17+00:00

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Xinyan

I have annual seven25 travelcard valid after June 1. However, I just noticed that the seven25 will be replaced by Night GA. So is it possible to exchange annual seven25 to Night GA after June 1?

RolandP

Hello Xinyan

Not in every case.

Seven25 which were bought as part of a Black Friday Offer cannot be exchanged. Furthermore, seven25 with subscription start in June 2022, July 2022, or August 2022 are also excluded from an exchange.

Kindly seek a SBB Travel Center or call the SBB Contact center (0848 44 66 88 (CHF 0.08/Min.)) to know if your seven25 can be exchanged. An exchange is not possible before May 2023; The GA Night is offered from 01 May 2023 only.

Best regards,

Roland

DaniDan55

Hi RolandP,

I’m trying ot buy the Night GA before my 25th birthday, like people recommended me to do.
However, when I go to purchase it online, there’s a message saying the offer is not valid.
But when I go on the Seven25 webpage and try to buy that one, it says the offer is available.

Should I go to a ticket counter directly?
Best regards,

Daniel Schulz

RolandP

Hello DaniDan55

Kindly see a ticket counter, the change might be too complex for the system.

Kind regards,
Roland

MelanieD

Hello DaniDan55,

Thank you for the request.

In this case i recommend you to call us: Tel. 0848 44 66 88(CHF 0.08/min.)(available 24/7, sometimes you may be required to wait)or stop by an SBB counter.

I wish you a nice week-end
Freindly Regards