My missing bag

Llemboadie54

Hi dears
Yesterday I am coming from Lugano to Milan central
And I am forgetting my back bag in the train in the upper head

RolandP

Hello Llemboadie54

And how can we assist you?

Kind regards,
Roland

Llemboadie54

RolandP

Llemboadie54

RolandP
I am send details to lost and found sbb from yesterday but until now I am not received any updates my reference K2024/……

ADMIN: For data protection reasons and for your security, I have hidden the number of your notice of loss. Thank you for your understanding.

RolandP

Hello Llemboadie54

Since it happened on an international train to Milan, you should also file a lost property report with Trenitalia.

Please kindly note, we are not the SBB customer service yet a customer support page run by volunteers. If the item was indeed found by SBB staff and handed over to the SBB Lost & Found services, from our experience, it may take up to three weeks to have news from SBB due to the great number of lost items found every day. Thus, it requires patience.

Kond regards,
Roland