renewal of half fare Carr

Chiquizigh33

I would like my HF card to renew when it expires on 30.1.25. however it says that the contract has been cancelled as of 30.1.25. I think this is because I purchased it asking it not to be renewed. how can I alter this?

RolandP

Hello Chiquizigh33

Firstly, welcome to the SBB Community, and Happy New Year.

Please contact an agent at any station’s ticket office, or call SBB: 0848 44 66 88 (CHF 0.08/min, waiting times are possible), or use the SwissPass chat for Half Fare Card customers (at the very bottom of this page):

https://www.sbb.ch/de/hilfe-und-kontakt/produkte-services/swisspass.html#anchor4

Kind regards,
Roland