Cancelling GA travellcard before the end of the mandatory period

szigi

Hi all,

I am an exchange student, and I would like to ask if anyone knows how to cancel a GA travel card before the end of the mandatory period.

I accidentally purchased a half-year GA travel card in December instead of a 1 month long one and have only noticed it recently when the next invoice came.

My problem is that I will be leaving Switzerland at the end of January, and obviously having to pay 330 CHF/month (I am 25) or 1320 CHF in total for a service that I cannot use is ridiculous and would put a huge strain on my budget.

I would more than be happy to pay the difference between the amount which I should have paid and what I did due to the discount (even a fine due to the administrative costs/interest), but I couldn’t find a way to do this.

I visited an SBB office, but they told me they couldn’t help me, which made me even more worried.

Is there a way to solve this situation? Would invoices still be generated if I were to delete my SwissPass account? I was also thinking of not paying the invoices for the months that I would not use it as it does not affect me if I get banned from SBB, but I am worried that they might come after me with debt collection, and it is also not a nice way of handling things.

I appreciate your help,

Kind regards,
Gergo

Zebis

Hi szigi

First of all, I never heard of the SBB sending out debt collections outside of Europe but you might get a problem if you want to re-enter Switzerland. And since you accepted a contract aswell as the terms and conditions of the GA Travelcard, your only option will probably be the customer service of the SBB (in my opinion).

You can do that here

Sadly going to a ticket counter or calling the SBB office will probably not resolve this problem.

Hope others can share their opinion or possibilities here.

Hope this clears some things up

Zebis