eunkyubaek Sorry for making inconveniences. I decide to travel according to purchased ticket. So I want to cancel of request for refund. My ticket order number is 36671783695 Please do permission so that I can make a journey. Thank you.
RolandP Hello eunkyubaek A refund request cannot be made undone. You must buy a new ticket otherwise you risk to travel without a valid ticket and this will be subject to a surcharge of at least CHF 90 in addition to a new ticket. Best regards, Roland