Does anyone know how I can validate a Ticket ID?

Ballinold58

I bought two passes for 6 days, but the page where I bought them seems suspicious, even so I already have the ticket id and I would like to verify if they are real

Danhiel

Hello Ballinold58

You can call the SBB Contact Center with this number:

+41 51 225 78 56 (24/7, waiting times may occur)

Kind regards
Danhiel

RolandP

Hello Ballinold58

Just keep in mind:

Even if your ticket’s ID is trustful and confirmed by SBB, you cannot be sure the ticket is still valid at the time of travel.

We therefore suggest purchasing Swiss Travel Passes from trustful sources only, STC or SBB being two of them. And, should you need help with your passes while staying in Switzerland, you can talk to a local representative which you can’t when purchasing from resellers located somewhere abroad.

Kind regards,
Roland

Ballinold58

RolandP

yes, the best way to confirm is to call directly +41 51 225 78 56 it was the way to be reassured that they had our information.