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Question about the Half Fare Card renewal

Tembawoo17

Good morning

I have a swiss card It’s been a year and next month I have to renew… I paid 190fr for the first year… But the bill I have to pay is again 190fr and they told me it would be 170ft…

RomanoS

HI Tembawoo17

You then have a Half Fare Card, correct? There is no Swiss Card.
BR
Romano

RolandP

Hello Tembawoo17

You are talking about the Half Fare Card on SwissPass.

We are unable to help you as we do not have access to your customer account. Please contact the SBB Contact Center: 0848 44 66 88 (CHF 0.08/min, wating times may occur).

Kind regards,
Roland