Hello. I bought a ticket as a guest (today) [upl-image-preview uuid=88dff25e-06d5-449c-a21c-cdfd8676de9f url=https://static.community.sbb.ch/2025-02-18/1739912554-959929-img-4026.png alt={TEXT?}] on the wrong date. I wanted to pass, but the system won't let me. Writes an error. What to do?

Ticket refund

Hello. I bought a ticket as a guest (today)
on the wrong date. I wanted to pass, but the system won’t let me. Writes an error. What to do?

Try entering all information in CAPITAL letters.

Saver Day Passes and Supersaver tickets are non-refundable.

Kind regards,
Roland