Ckassuvue24 When I load ski tickets onto my swisspass card it does not work on all lifts. The ticket office told me it was because I had the old card. How do I get a new swiss pass card? I dont want to buy one as its not lost, I just need an updated version.
RolandP Hello Ckassuvue24 Firstly, good morning and welcome to the SBB Community. Please see an agent at a railway travel center, or call the SBB Contact Center (0848 44 66 88 / CHF 0.08/min, waiting times may occur), or use the SwissPass chat, you can find the button for it on this website, at the bottom: https://www.sbb.ch/de/hilfe-und-kontakt/produkte-services/swisspass.html Kind regards, Roland