RolandP Dianagella https://www.sbb.ch/en/help-and-contact/refunds-compensation/refunds-compensation/ticket-refunds.html
RolandP Hello Dianagella If your ticket allows a refund online: https://www.sbb.ch/en/help-and-contact/refunds-compensation/refunds-compensation/refund-form.html Keep in mind: Swiss people like niceties. When asking a question without saying hello first, you will not face great help. Kind regards, Roland
Dianagella Sorry and thank you for your help . Just I use this conversation for the first time and have no idea , if I chat with a human or robot .
RolandP Hello Dianagella Gladly, we are humans, passionate travel experts, made of flesh and blood, answering your questions free of charge in our spare time 🙂 Great heh? Kind regards Roland