Rairroambue59 The date in my Swiss Pass account is correct. It is wrong as shown in my “Personal Information.” I have clicked on “Change Details”, but once logged into Swiss Pass, the correct date is shown. Is this a problem?
RolandP Hello Rairroambue59 Firstly, welcome to the SBB Community. Are you a resident? We cannot say as we do not have access to your customer account. Please contact SBB using the SwissPass chat: https://www.sbb.ch/en/help-and-contact/products-services/swisspass.html#anchor4 Kind regards, Roland
Paul-ZH Hi > Rairroambue59 It is wrong as shown in my “Personal Information. I try to follow your logic. But I do not see where you find the wrong Birth date. Can you explain this a little bit more clear. Do you mean in the SBB mobile App at the profile tab? Below you address and above your correspondence e-mail address? If so try to “Disconnect SwissPass Mobile” and reconnect.
Rairroambue59 In der Tat liegt das Problem nur auf der Webseite (Desktop-Browser). Im App ist alles richtig. Das gilt auch für meine Tickets. Ich nehme an, dass es bei den Reisen kein Problem wird. MfG aus Minneapolis