Pauchueni44 My and my friends family is going on vacation in Switzerland/France. We booked incorrect date for the travel Order number is ••••••••••••• and eight passengers. I am supposed to book on Aug-24-2025 instead by mistake booked on Aug-25-2025. Can you help me change the ticket to 24-Aug or can I change online? Thanks Babu & Raghu
Danhiel Hi Pauchueni44 Please note that not all tickets are exchangeable or you have to pay a fee. For international tickets you must call the SBB Contact Center with this number: +41 51 225 78 56 (24/7, waiting times may occur). Kind regards Danhiel
Danhiel Pauchueni44 You can try with 011 41 51 225 78 56. You have also a new chat, but I don’t know if it is possible to use it for such questions. The link is at the bottom of this page: https://www.sbb.ch/en/help-and-contact/products-services/swisspass.html
Krist Pauchueni44 Just type in +41 etc in your phone. The Phone knows what to do. In fact, it is a good habit to store all your numbers in your phone this way, so they work, regardless of where in the world you are.