Ilias Afelad Hello, I made a mistake when purchasing an SBB ticket from Steetbach to Winterthur. I didn’t travel on that train because I made a mistake, and I wanted a refund. I’m requesting a refund. Thank you.
Krist You can only have your ticket refunded if it is not yet valid. And this you can do via the app. But if the validity of the ticket has already passed you can no longer have it refunded.