Hello, my name is Eunju Oh.
When I booked a train ticket from Domodossola to Grindelwald, my card was charged three times due to an error, and the approvals have not been canceled.
I made the payment on March 22, and when I inquired with my card company, they advised me to wait for about a week. However, the approval cancellations have still not been processed. I would appreciate it if you could check on this matter.
For reference, my booking number through SBB is ••••••••••••• and my e-mail address is oheunju5394@gmail.com
Thank you.