I BOUGHT A TICKET FROM LUGANO TO MILAN WITH A RAINBOW CROSS-TRANSFER TYPE TICKET, BUT THE TICKET I BOUGHT SAYS CHIASSO-MILAN INSTEAD OF LUGANO-MILAN, WHY? CAN YOU HELP ME? THANK YOU VERY MUCH [upl-image-preview uuid=46a75821-63ab-42d7-a972-471340e01d13 url=https://static.community.sbb.ch/2025-04-07/1744024826-697011-screenshot-2025-04-07-alle-132022.png alt={TEXT?}]

Hello @"Playviaggi"#p125325 This ticket is valid, you can see at the bottom: [upl-image-preview uuid=13c660ec-af64-4ea7-a5ae-0d9e5b7566b9 url=https://static.community.sbb.ch/2025-04-07/1744025072-984772-capture-decran-2025-04-07-a-132222.png alt={TEXT?}] In Switzerland, it is valid in zones and not for a specific relation: [upl-image-preview uuid=d590df48-b24c-4cc9-a355-3d3662378657 url=https://static.community.sbb.ch/2025-04-07/1744025103-720095-capture-decran-2025-04-07-a-132233.png alt={TEXT?}] You can find a map of the zones here: https://arcobaleno.ch/dam/jcr:cb515673-5a73-4c56-8ca2-d2e5a8b9cabc/A4_piano_zone.pdf Kind regards Danhiel

RAINBOW-CROSS TRANSFER

Playviaggi

I BOUGHT A TICKET FROM LUGANO TO MILAN WITH A RAINBOW CROSS-TRANSFER TYPE TICKET, BUT THE TICKET I BOUGHT SAYS CHIASSO-MILAN INSTEAD OF LUGANO-MILAN, WHY? CAN YOU HELP ME? THANK YOU VERY MUCH

Danhiel

Hello Playviaggi

This ticket is valid, you can see at the bottom:

In Switzerland, it is valid in zones and not for a specific relation:

You can find a map of the zones here:

https://arcobaleno.ch/dam/jcr:cb515673-5a73-4c56-8ca2-d2e5a8b9cabc/A4_piano_zone.pdf

Kind regards
Danhiel

Playviaggi

Thank you so much!

Danhiel

Playviaggi

But observe also the limited validity of 4 hours. You cannot use this ticket before 10:02. If you want to take a bus to go to the station in Lugano, you have to cancel it and buy a new one with an earlier validity including the bus journey.

Krist

Basically your ticket is good for all public transport in Arcobaleno zones 10,11,40 and 41, and on the train from Chiasso to Milano…