ash Hi, I bought 3 half fare cards. in 2 of them(mine and my daughters) the details are correct. In my husbands, the day and month are set to today and the year is correct. How do i change this
RomanoS HI ash You mean that the birthday of your husband is set on one day after or before the actual date of birth? Thanks and best regards, Romano
RolandP Hello ash You can cancel it and repurchase: https://www.sbb.ch/en/help-and-contact/refunds-compensation/refunds-compensation/refund-form.html Kind regards, Roland
RomanoS Thanks ash @Nicole_B that’s ne to me. Can you please take this into account? Many thanks Romano
ash Unfortunately since I booked through an agent I am not able to get it refunded from SBB. And the agent says I will have to cancel the complete booking for 3 people and lose 5% booking fee for the same.