magyarflyer purchased a ticket zurich lugano for may 14 entered credit card, screen gave me an error asked me to reenter info, my credit card billed twice for a supersaver fare now unable to get a refund this is pure scam. please adress this issue not normal
RolandP Hello magyarflyer We are not the customer service. See here: https://www.sbb.ch/en/help-and-contact/refunds-compensation/refunds-compensation/ticket-refunds.html Kind regards, Roland