Dear Madam/Sir,
Please, your assistance and help is very much appreciated, please as you can see below tickets for me (Mahmoud xxx) and for my wife (Taroub xxx) were paid several time, it was the first time I am using payment by TWINT.
Please, you can transfer the mount as credit to my SwissPass account or transfer back to UBS
I look forward to hearing from you.
Thank you very much in advance.
Best regards,
Mahmoud xxx