Missing letter in my supersaver ticket

AmyT

Hello!

May I check if I need to repurchase a new ticket, or is it possible to amend the name on my current supersaver ticket that I have purchased? I just realised that my first name was entered incorrectly — it appears as “Am” instead of “Amy.” However, my last name and date of birth are correct.

My Half-Fare Travelcard also has the correct details, which match my passport. Could you advise me on how to proceed with this situation?

Thank you!

RolandP

Hello AmyT

As with air travel tickets as well, the name can include three typos, provided the person is still recognisable by their name without any doubt, and the date of birth is correct, as given in their passport.

Kind regards,
Roland

Krist

If there is only a small trivial mistake you are going to be fine. You do not need to do anything. The conductor will accept your ticket.

Lecram

Hi Am! Talk to the conductor before the train leaves – most of them shouldn’t make a fuss out of it, but some may, and you’d better know in advance.