Zaly23 I bought 4 4-day Swisspasses during the evening, but I didn’t receive an email and it doesn’t appear in my account, but the money was deducted, what can I do in this case? Thank you!
RolandP Hello Zaly23 Welcome to the SBB Community. What you have purchased is the Swiss Travel Pass. Please see further instructions here; someone else just asked the same Q: https://community.sbb.ch/d/36397-get-paid-for-travel-pass-card-but-no-confirmation-email/2 Kind regards, Roland