Finding ticket reservation without an account

ewinans

Hello - I am hoping for help. I purchased a ticket without an account created, and received a confirmation email with no itinerary detail. I am struggling to retrieve the itinerary details using the reference number, ticket ID, or order number in my confirmation email. I am not able to retrieve the details even after creating an account (after the fact). Any tips on how to locate?

Danhiel

Hello ewinans

What kind of ticket did you buy? For what route? Some tickets are valid in every train and no specific timetable is mentioned. Usually, no seat reservation is included.

Kind regards
Danhiel

Krist

Most tickets in Switzerland are for a route, not a train. Such tickets allow you to travel from an origin to a destination, using whatever trains suit your schedule. So such tickets do not contain an itinerary, and do not come with reservations.

ewinans

Thank you! It is for a saver day pass, so I see now. It is valid for the day I need it for, just not assigned to a specific train. Thank you!

Krist

A saver day pass is an “all you can eat” public transport pass. You can take all public transit in Switzerland for a whole day, so are free to go where and when you please. Enjoy!