Getting this error message when trying to add payment methods. Try different credit card but no good. [upl-image-preview uuid=6b93b39d-ca04-46bb-879b-3e5a7de024fc url=https://static.community.sbb.ch/2025-06-14/1749917354-149892-img-6499.jpg alt={TEXT?}]

@"RolandP"#p131303 yes support as per the banks

@"RolandP"#p131342 Thank you for your replied. But still not working 🙁

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Unable to add a credit card

Getting this error message when trying to add payment methods.
Try different credit card but no good.

Welcome to the SBB Community!

Does your credit card support 3D secure ID? It is a requirement.

Kind regards,
Roland

RolandP yes support as per the banks

Then it should work. Try adding all data in full capital letters.

Kind regards,
Roland

RolandP Thank you for your replied. But still not working 🙁