Llasuewhu24 Train departed on time but there was an incident enroute, so we were delayed approx 3h30, how do I get a voucher or refund, the website says I am entitled, but I am not ready to book the next trip yet so not sure what to do, appreciate your help
Danhiel Hello Llasuewhu24 If you bought the ticket from SBB you can find information here: https://www.sbb.ch/en/help-and-contact/refunds-compensation/refunds-compensation/compensation-for-delays.html Kind regards Danhiel