Supersaver for Family Travel?

chank · 2023-02-14T09:25:57+00:00

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chank

Hi everyone,

I’m a tourist trying to buy tickets from Zurich to Como (Italy) online. When I tried to buy tickets for 2 adults, there was an option to buy the Supersaver Ticket Smart at 29CHF each.

Tix 1.jpg

However, when I added in tickets for 2 children (7 and 10 years old), the adult tickets became 73CHF and even the children ticket was 37CHF each.

Tix 2.jpg

Any suggestions please? Thanks in advance!

RolandP

Hello chank

Without any date & time, it is difficult to follow your steps. I can see that in case two, the adult rate is different. It might be that the Supersaver rate is unavailable (out of stock) when more than 2 persons are part of the booking. You can try with Trenitalia, https://www.trenitalia.com/en.html, too.

Best regards,
Roland

chank

Hi RolandP

Thanks for the reply! I’m planning to make my trip on 10 June around 830am which is still a long way to go 😅 but I thought it would be prudent to sort this out early.

Is it advisable to:

1) Buy the adult Supersaver tickets first and buy the children tickets later separately? Not sure if there will be any issues with the cabin/seats.

2) Just chill and buy all tickets together like a few days before 10 June. Not sure about the availability/popularity of the train so wanted to book it early and get it over with.

ZoeS

Hello chank

If you book separately, then the seat reservation will not be with each other (the system will assign this automatically). Supersaver tickets are limited, it can happen that shortly before your departure only normal price tickets are available.

You can get more detailed information at Contact Center at +41 848 44 66 88 (CHF 0.08/min.) or from abroad at +41 51 225 78 00.

Have a nice day. Greetings ZoeS