How to buy a Swiss Pass

cristian09 · 2023-02-14T20:57:34+00:00

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cristian09

Hello, I tried to buy a Swiss pass for 4 days, but it says that I need to contact support, do you know what can I do?

ZoeS

Hello cristian09

Thank you for your enquiry.

I am not aware of a general error. Please delete your browser history and restart the purchase. Use a different browser (Google Chrome instead of Safari etc.)
For direct help contact the Contact Center at +41 848 44 66 88 (CHF 0.08/min.) or from abroad at +41 51 225 78 00.

Have a nice day. Greetings ZoeS

RolandP

Hello cristian09

Try buying it from the Switzerland Travel Centre, owned by Switzerland Tourism organisation and SBB:

https://switzerlandtravelcentre.com/en/che/ticket/swiss-travel-pass

Experience has shown that buying from the STC is causing less issues in the payment process.

Best regards,
Roland