Hello Youkooke58
I want to get to know the guy who told you to purchase via an agent… And then, you will come back here and ask, how can you link your Swiss Travel Pass from the agent with your SBB Mobile app? No way 🙂
Simply get it from SBB, with no additional costs that an agent might will add.
- Go to www.sbb.ch/en > Login
- Choose to create an account (choose: no customer number)
- Go to the Swiss Travel Pass site from SBB, https://www.sbb.ch/en/tickets-offers/tickets/guests-abroad/swiss-travel-pass.html
- Hit the buy button
- Login
- Purchase.
Then, download the SBB Mobile app, log in with the same username/password, and there it is: your Swiss Travel Pass. You can show it right in the app, all you need is your physical passport in addition (no photo, no paper copy of your passport, though).
Btw, the Swiss Travel Pass is not available from the SBB Mobile app, it is only available from the SBB’s website.
Kind regards,
Roland