RomanoS
Let me explain my point again and what bothered me. I did, but the people above kept saying, “it’s your mistake, we’re the best.” 🙂
You might know all the public transport rules because you’ve been living in the country for years. But it’s important to consider this from the perspective of someone like me who’s visiting for the first time.
For the first time in my life, I saw that the numbers 1 and 2 represented classes in the trains. This might be the case in other European countries, but I didn’t have any problems with it when I visited those countries.
I approached the first compartment to board the train, but 2 staff members at the door told me it was First Class and that if it wasn’t my ticket, I should move to the next compartment. So, I did as they said. However, I think the wrong practice is that the ticket check is done at the end. Because we’re human, there might be warnings we don’t look, don’t read, or misunderstand. At this huge train station, I didn’t see any notices or warnings about class distinctions that caught my eye. I don’t think anyone usually stops to read every single notice on the boards(which takes time, of course nobody comes train stations to spend time.. We just come and go as quickly as possible).
Again,it seems easy to you because you live in that country, but rather than fining someone who doesn’t know, it might be more logical to warn people or check tickets at the beginning, rather than checking them at the end. My point is, since you check tickets at the end, you could do it at the beginning instead.
Of course, hundreds of people board and leave the trains, but since you’re checking them(you already check them), it would have been better to do it at the beginning.
Your railway, its access, and its facilities are excellent, I have nothing against that, but I just wanted to point out this small detail. So, I’m not saying anything bad about your country or your railway 🙂
Maybe the thing I mentioned not make sense in practice, but just an idea because I’m a human, not a no-brain robot that just follows instructions.
Thanks for your time.