Coibiete43 Is it possible to simply reschedule a journey to change my return day , or must I cancel/refund my entire ticket and start to re-book again. Unfortunately the journey was booked as a guest , and not logged in as user
Alessandro Klaus Hello Coibiete43 For a reschedule you need to refund the whole ticket or if you want it easier go to a SBB travel center and let them change your ticket type to change your return day. If you have any further questions, feel free to contact us again. Kind regards Alessandro Klaus
Krist What kind of ticket, and between which cities is this? If you got a Swiss domestic day return ticket than you cannot use the ticket to return on another day, and you also cannot have a ticket refunded if it is already valid.