nass98r Dears, Could you please inform me when the compensation request will be settled from the date of submission?
RolandP Hello nass98r No, we are afraid, we cannot. We sre not the customer service. Kind regards, Roland
nass98r RolandP My inquiry is regarding the expected duration for settling the compensation request. The contact number takes a long time to respond, and I am currently far away from Switzerland.
Danhiel Hello nass98r You can also contact SBB with a chat, you will find the link at the bottom of this page: https://www.sbb.ch/en/help-and-contact.html Please note that a refund could also be delayed due to your bank or credit card provider. Kind regards Danhiel