I have completed the payment of the ticket, but the ticket is not sent by email.

joonhyung · 2023-01-10T12:09:36+00:00

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joonhyung

We paid a total of 100 francs, and the passengers are (SBB admin: personal data deleted. Reason: public forum)

Hello. I’m leaving an email because I didn’t get a reservation confirmation email.
I made a reservation for a train from Grindelwald to Milan Central for two people at 10:52 on May 15th, but I am leaving an email because I did not receive an email even though the payment was made. Please check.
Reservation name is (SBB admin: personal data deleted. Reason: public forum)
My email is (SBB admin: personal data deleted. Reason: public forum).
Please reply.

R6120 Direction Interlaken OST
10:52 at Grindelwald Terminal.
11:23 Interlaken OST, 2B Platform

Train Reggio Express 4219 directional speed
11:30 Interlaken OST, Platform 8.
11:51 Spy, platform two.

Train EuroCity heading 53 Milan Sentale
12:05 SPEEZ, on platform two.
14:40 Milan Centrale

schwarzd

Hello joonhyung

Please use our help & contact area for all questions regarding your ticket bookings and for refunds.

Contact by phone:
Tel. 0848 44 66 88 (CHF 0.08/min.) Available 24/7, sometimes you may be required to wait.
From abroad: +41 51 225 78 00

The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.). For this reason, I’ve removed the personal data.

Best regards,

Daniel