purchased ticket

Luciana · 2023-01-08T12:40:55+00:00

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Luciana

Please, can you help me? I need to change the date of the purchased ticket. How can I do this?

RolandP

Hello Luciana

What kind of ticket, what does the ticket title read?

Best regards,
Roland

Luciana

RolandP

Supersaver Ticket, ticket from Bern to Geneva. I bought it on 01/22/2023, but my trip will be on 02/22/2023.

Special conditions:
- only valid for the train/day specified in the booking
- class upgrades or route changes are not possible

Thanks.

Luciana

Supersaver Ticket, passagem de Berna à Genebra. Comprei com data de 22/01/2023, mas minha viagem será em 22/02/2023.

Special conditions:
- only valid for the train/day specified in the booking
- class upgrades or route changes are not possible

Obrigada.

RolandP

Hello Luciana

Supersaver tickets can only be refunded within 30 minutes after purchase. They cannot be altered nor be refunded at a later stage. You must buy new tickets.

Best regards,
Roland