To whom it may concern,
I erroneously bought a supersaver’s ticket and immediately requested a refund (within 30 minutes). The status showed that the request had been done; however, I did not receive the refund in my account. How long does the transaction usually take? Thank you for the reply in advance.
the reference no. (SBB Admin: PII deleted. Reason: public forum)
Order no. (dito)
With best regards,