I applied for refunds of saver day passes in one claim few days ago.
It is 6 tickets in one claim. But The administration fee is deducted for each ticket.
On SBB official website that wrote “A fee of CHF 10 is retained for each claim. However,you can have several tickets refunded per claim. ”
My request number is CS004480545.
Please help me solve this problem.
Thank you very much