reminder fee cancellation

trangQ · 2022-12-05T17:09:57+00:00

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trangQ

Hello, I got a debt collection by mistake by SBB, I paid the reminder fee right the way, and now SBB cancel my reminder fee. but a few weeks passed and I didnot get any refund to my bank account, so I should wait more or I should apply to get the refund?

RolandP

Hello trangQ

Kindly contact SBB again, see: Overview | SBB help & contact.

Best regards,
Roland

StéphanieB1

Hi trangQ

Please contact our collection office. Here you can find the link: swisspass.ch

You will find other questions and answers in our FAQ.

Have a nice day,
StéphanieB