wooungju My ticket is an international ticket So the company has to proceed with the refund. order number: (SBB Admin: deleted. Reason: personal data)
schwarzd Hi wooungju, Please use our help & contact area for refunds and compensation. Direct link to the refunds section: https://www.sbb.ch/en/help-and-contact/refunds-compensation/ticket-refunds.html We cannot process refund requests in the SBB Community. Best regards, Daniel, Community Manager