Hi @"wooungju"#p13364, Please use our [help & contact area](https://www.sbb.ch/en/help-and-contact.html "SBB Support page") for refunds and compensation. The SBB Community is a public forum (customers help customers). Best regards, Daniel, Community Manager

ticket refund

wooungju

ticket refund

schwarzd

Hi wooungju,

Please use our help & contact area for refunds and compensation. The SBB Community is a public forum (customers help customers).

Best regards,

Daniel, Community Manager