How do I pay after getting the message, payment could not be finalized. Please …

ltigges · 2023-08-30T20:01:36+00:00

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ltigges

How do I pay after getting the message, payment could not be finalized. Please check card details.

AuroraD

Hello ltigges

I recommend you use another card or contact the card issuer.

Have a nice day.

Greetings, AuroraD.

RolandP

Hello ltigges

Your credit card most likely does not support 3D Secure, which is an important security element for European webshops such as the SBB ticket shop.

If you want to buy the Swiss Travel Pass or the Swiss Half Fare Card, you may use the Switzerland Travel Center ticket shop, which is less restrictive in terms of acceptance of credit cards: Swiss Travel Pass | Switzerland Travel Centre

Kind regards,
Roland