halbtax cancellation and then receiving a payment reminder letter

can

After cancelling my half fare card i have recieved a payment reminder letter. Before i have not received a reminder letter for cancellation. And i do not know that it is annually renewed automatically. I will not use halb fare card so should i pay for it?

NicolasK

Hi can

Thank you for your request.

For data protection reasons, we don’t have any information about your half fare card. Please call directly our support on +41 848 44 66 88 (CHF 0.08/Min). If you are calling from abroad and this number doesn’t work, please try +41 51 225 78 00. My colleagues will be able to help you.

Thank you for your understanding. I wish you a nice weekend.

Best regards
NicolasK