Update bank account for refunds

Georgios

I was told at the SBB counter that I can update my bank details online in order to get a refund directly deposited in my bank account.

I am cuurently waiting for a refund, the bank account registered does not longer exist and I cannot find a way to change it online. Does anyone know a way?

Thanks!

FatimaH

Hello Georgios

Thank you for your query.

Because this request cannot be solved publicly, we recommend that you contact our Contact Center by phone or via the contact form: 0848 44 66 88 or www.swisspass.ch/contact

I wish you a nice day.

Kind regards,
FatimaH