Swiss pass 15 days.

Ben0709

I have bought 2 Swiss passes for 15 days but did not alter the starting date. When i made the printout i saw my mistake. I immediately asked for a refund within the 30 min time. How long does this take and can i exchange rather than refund?

VlaznimA

Hello Ben0709

Unfortunately, this is the wrong contact channel. To protect your data, please contact our Contact Center at +41 848 44 66 88 (CHF 0.08/min.) or from abroad at +41 51 225 78 00 so that they can review the options with you.

Thank you for your understanding and have a nice day.

Kind regards, VlaznimA.