The payment could not be finalised. Please check your card details.

cocojam2000 · 2023-08-24T03:17:11+00:00

We are so glad you are here! Exchange your ideas and connect with other passengers, share your expertise, ask or answer questions! Stay tuned.

cocojam2000

Getting the error message above. I am unable to complete a train ticket purchase (within Switzderland) opting to pay using either CHF or USD.

Please advise.

Danke schoen

RolandP

Hello cocojam2000

See: Authorized credit payment but cannot receive the ticket

Kind regards,
Roland

ToddChavez

I am also getting the same error. I have a Chase credit card… and I find it hard to believe that it would not be accepted. What is the problem with the system? I’ve tried multiple times to complete a simple ticket purchase.

RolandP

Hello ToddChavez

Please check with your bank if they have enabled 3D secure on your card.

Kind regards,
Roland