Hello yborcentro,
Thank you for your inquiry.
We can be reached from abroad on the number +41 848 44 66 88. We receive many calls this way every day. If this does not work, you can use the number +41 51 225 78 00. Thank you for your patience.
If you still know your Swisspass login, you can see your customer number at www.swisspass.ch under Customer data.
Have a nice day.
Kind regards, Zoe