ThanawatL I loss my black camera backpack on the last train. I have already submit report SSB Loss and Found but I have not received any updates. My reference number is K2022/019830
VlaznimA Hello ThanawatL You will receive the first info after 3-4 working days by e-mail or by SMS. However, if you want to check the status, you can do so by calling the Contact Center at 0848 44 66 88 (CHF 0.08/min.). Have a nice day. Kind regards, VlaznimA.
SandrineS Hello ThanawatL Yes, you can also check the status by email. It may take longer until you receive an answer. Greetings, SandrineS