Hello Phyllis
With the luggage special, the goal is to have a booking with the hotel as well. We cannot guarantee whether the hotel allows this or refuses the delivery with no existing room reservation. In this case I would recommend the luggage transport door to door, station to station or door to station.
For more information, please call the Contact Center on 0848 44 66 88 (CHF 0.08
/min.).
Have a nice day.
Greetings,
FatimaH