frama To which email address should I send my compensation request form for (international) delayed trains?
FatimaH Hello frama Thank you for your query. You can find the form here: https://www.swisspass.ch/passenger-rights I wish you a nice Sunday. Kind regards, FatimaH
frama FatimaH Dear FatimaH, thanks for your answer. I already filled the form at the link, but I cannot find the email address to which I should send the form (I bought the ticket on the SBB website), can you please tell me?
LauraV Hello frama There is no e-mail address. The only way is to fill out the form above. Our specialists will contact you as soon as possible. I wish you a nice day. Kind regards, LauraV
Jurgita LauraV The form is not working, as soon you want to add the trip - the window collapses! What are we supposed to do?
EllenvS Hi frama Since we cannot handle your request in our community, thank you for submitting the form as indicated in the previous posts. Have a great evening! EllenvS.
frama EllenvS As indicated in the previous posts -> not indicated at all… For all those who will be in my situation, just call them and they will send you an e-mail to which you will have to answer by attaching the form…such a complicated process…