Hi Eri
If you still don’t have SwissPass Card you can purchase one on www.sbb.ch with the identity check as part of the purchasing process. To complete the check, you will need a passport or an ID card and a smartphone with a camera. You will also need a recent, high-quality, digital passport photo.
For further questions please call our Contact Center on 0041 848 44 66 88 (CHF 0.08/Min. - 24h / 7 days per week) so we can better advice you. If this number doesn’t work, please try 0041 51 225 78 00.
Best wishes. EllenvS.