Change of ticket.

Is it possible to change directions.

I accidentally bought a round-trip ticket:
Malbun, Zentrum -> Zürich Oerlikon
Zürich Oerlikon -> Malbun, Zentrum

And I need it the other way around.
Zürich Oerlikon -> Malbun, Zentrum

Malbun, Zentrum -> Zürich Oerlikon

If you need to change your ticket, please call us before its validity begins. That’s very important.

Our contact center is there for you 24h per day on 0041 848 44 66 88 (0.08/Min.). If this number doesn’t work, please try 0041 51 225 78 00.

Best wishes. EllenvS.

I don’t know English well enough to speak English. I write via google.traleiter.

Can I change tickets at the train station?

Our staff speaks German, French, Italian and English.

Of course you can also go to an SBB counter to exchange your ticket.

I wish you a nice Day. SandrineS