Saver Day Pass refund

CAO · 2023-08-06T14:47:26+00:00

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CAO

I planed to take Luzern-Interlaken Express which is a Panoramic Express on 4 Oct.

And I would leave from Zurich and return in the same day, so my plan was 【Zurich - Luzern - Interlaken】 and return. So I bought Saver Day Pass for 4 Oct.

But after I bought the pass, I saw the note that Lucerne - Interlaken Express will not run between 2 Oct. to 26 Nov. due to construction work.

This totally broke my plan.

Can I refund the Saver Day Pass in this case?

MelanieD

Hello CAO,

Thank you for your request.

You can exchange a Saver Day Pass for a normal price Day Pass.
Here you can request a refund before the ticket is valid: Refund on tickets in Switzerland | SBB help & contact

Have a nice day
Greetings MelanieD