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Guests from abroad

Travelling around Switzerland by public transport and looking for answers?

Alipay and WeChat miniprograms
Help & Contact for guests from abroad
Help & Contact concerning European trips
Refund Swiss travel pass to get Swiss travel pass flex
Refund on partial ticket
Ticket Status
Do we need seat reservations when traveling from Chiasso to Interlaken Ost?
Luggage porterage
How do you change valid start date
Seat Reservations - 28/8/26
Swiss travel pass surname mistake
Day Pass for Schools
Mail sent to ticketshop@sbb.ch yet no response
Booking tickets for child travelling with parents who have half fare card
Half Fare Card for 2 people on 2 phones but buy tickets for both on one phone
Travel from Zurich airport to Friedrichshafen
Swiss Travel Pass and construction issue
Incorrect Bus Boarding Instructions in Sattel
Can I add our Swiss Travel Pass QR code to the SBB mobile app??
Does the Companion Ticket work with the regular Swiss Travel Pass?

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